Are all products on HowEasyy marketplace orginial and genuine
Yes, we only work with original brands and vendors from around the
world.
How do I sign up on HowEasyy marketplace
There are two options to sing up on HowEasyy Marketplace, one is as a
customer and vendors and you have the option to share any product and receive a commission, the second option is where you can sign up as a vendor and sell
your original and genuine products on the HowEasyy marketplace.
How do I check reviews and ratings of a product on HowEasyy marketplace
To check reviews on the Howeasyy Marketplace under the product listing
there is a tab bar called the review in which you can see the rating and reviews for
each product.
How can I find the product I am looking for on HowEasyy marketplace
By using the Howeasyy Marketplace search bar you can type in the name
of the product or category of product that you are looking for.
Are the prices on HowEasyy marketplace negotliable
All prices of products on the Howeasyy Marketplace are listed by the
original brand owner and if you are interested in negotiating a price you can
contact the brand owner through their seller contact page.
How do I know if a product comes with a warranty
All warranty may vary by each vendor, you can read the description bar
to see what warranty is offered per the selective product
How can I claim warranty for a product I had purchased on HowEasyy marketplace
You can claim your warranty if the selected vendor offers a warranty on
the product you have order.
How do I place an order on HowEasyy marketplace
To place an order on the Howeasyy Marketplace you must add your
product the checkout cart and select your preffered payment gateway then
preceed by clicking on the order now button.
My payment was successful but I didn’t get a confirmation order?
If you didn't get a confirmation code, you have two options one contact the vendor you have ordered the
product from and asked for a confirmation code, option two check your Howeasyy
user dashboard. In your dashboard you will see, which says order and
confirmation. In this tab, you can see your confirmation number.
How can I track my order
To track your order on the Howeasyy Marketplace you can check your user
dashboard panel, there you will see an option called track my order. You can
track your order from the postal service in which the vendor you have order
from has choose to ship off your goods
from.
How long will it take before I get my order
Shipping days varies depending on the vendor policy they have provided
they are selling on their vendor store, we recommend to our vendors one to five
business days.
What happens when my order is delayed
If your order is a delay please contact the vendor you have ordered from
on the Howeasyy Marketplace to notify them that you have not received your order
yet.
How do I pay on HowEasyy marketplace?
To pay on the Howeasyy Marketplace we have multiple payment gateways,
depending on the vendor you have ordered from and the gateway that is provided at
your checkout process, you can choose the best payment gateways that you feel
comfortable using. All our gateways are one hundred percent secured and safe for
you to make a transaction online.
Which payment method is available?
We have multiple payment gateways available depending on you Geo
location and the best option that you feel comfortable making your transaction.
Is there pay on delivery?
On Howeasyy Marketplace depending on the location we do have the
option for cash on delivery boarders.
Are there hidden charges, like custom duty?
We do not have any hidden charges on custom duty
Why was my debit card /credit card declined by
Your debit card /credit card
may have been declined depending on the location that you are located in the
world or the funds may not be available in your Bank account. Please contact us
if this problem occurs and we will work with you at another payment gateway option that may be suitable for you to process your order.
What if I received a damaged goods or not what I ordered for, how do I return it?
Please contact your vendor as soon as possible to confirm with them if
you have recieved a damaged product or the product that you have purchased is
not the correct order.If you feel that your vendor is not doing the best to
resolve this problem, you have the option in your user panel to open a case. A
representaive from the Howeasyy Marketplace will work out the best option
between you and the vendor that this problem can be solve.
How long does the return policy last?
A return policy varies on the vendor that you have purchase your
product from. Each vendor product is different depending upon the product you
have order.
Do I get 100% refund?
If the vendor has in their seller policy the option for a refund then
you will be one hundered percents redunded your funds depending on the policy
of the vendor.